Resources

Training Philosophy

Support is not only help, it’s confidence, understanding and calm decision-making in the first days after birth.

  • Reading newborn cues (hunger, comfort, overstimulation)
  • Feeding support and rhythm (breast or bottle)
  • Newborn sleep patterns and settling techniques
  • Safe handling and care routines (bathing, diapering, cord care)
  • Building daily rhythm and realistic expectations
  • Strengthening parent confidence and knowing when to ask for help

Gift Card Option

Absolutely! It is a wonderful and practical gift for new parents. A Gifted Package allows a full support package to be purchased and gifted in advance.

Gift cards are non-refundable, valid for 12 months, can be used toward any of my support packages and subject to availability and a personal intake interview.

Booking Process

The process is personal and simple:

  1. Fill out the request form through my website.
  2. We schedule a short (15–20 minute) introductory call to align expectations.
  3. Depending on the package, a retainer is paid to secure your birth window in my calendar.
  4. We finalize the exact days once the baby is born and you are home.

Payment, Cancellation & Rescheduling

Newborn care is closely connected to your baby’s arrival. To keep the experience calm, flexible, and fully focused on your family, I work with a clear booking structure.

  • Depending on the package, a non-refundable retainer is required after the interview to reserve a birth window in my calendar.
  • The retainer reserves calendar space and scheduling flexibility around your due date, within my regular working days and hours.
  • The remaining balance is paid on the first day of in-home support.
  • Once support days are scheduled after birth, they are considered booked.
  • Support days may be rescheduled with at least 48 hours’ notice, subject to availability.
  • Cancellation is made at least 72 hours before the scheduled start date.
  • Same-day cancellations are counted as used care days.
  • Package Emergency Reset is non-refundable once booked.

FAQ

What if my baby is born earlier or later than expected?

That is completely normal, due dates are only estimates! Every package includes a "Soft Birth Window" of approximately 7 days before and after your due date. I keep flexible space in my calendar to ensure support begins as soon as you are home from the hospital.

What exactly happens during your visits?

I provide hands-on, "eyes-on" guidance. This includes feeding support, identifying newborn cues, soothing techniques, building daily rhythm and realistic expectations, practical baby care and emotional reassurance for parents. My goal is to build your confidence step-by-step.

Do you offer support at night or on weekends?

My services are provided on weekdays only (Sunday to Thursday) during daytime hours, between 09:00 and 15:00. This focused model allows to provide calm and concentrated care for one family at a time.

How do I book your services?

The process is personal and simple:

  1. Fill out the request form through my website.
  2. We schedule a short (15–20 minute) introductory call to align expectations.
  3. Depending on the package, a retainer is paid to secure your birth window in my calendar.
  4. We finalize the exact days once the baby is born and you are home.
What is your payment and cancellation policy?

To guarantee my full availability for your family, depending on the package, a non-refundable retainer is required at the time of booking. The remaining balance is paid on the very first day support begins in your home, so you don’t have to worry about payments during the postpartum "chaos".

Can I purchase a Gift Card?

Absolutely! It is a wonderful and practical gift for new parents. A Gifted Package allows a full support package to be purchased and gifted in advance.

Gift cards are non-refundable, valid for 12 months, can be used toward any of my support packages and subject to availability and a personal intake interview.